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Crew Embarkation，Disembarkation ， Emergency Medical Disembarkation.
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Owner Matters
ARK is a very professional and experienced agent. Because of the shortage of air tickets, the crew didn't have air tickets when disembarking. The old agent arranged for the crew to arrive at the hotel and never paid attention to the crew visa. As a result, the crew visa expired and they could not return home after staying in Bangladesh. The second time I found a new agent and said it could solve the visa problem. They still couldn't solve the visa problem even received the money. After being introduced by the partner, I contacted ARK. The new agent told to me do not worry,It is small case.Even though the agent said so, I was still uneasy,They quickly helped the crew solve the visa problem and quickly arranged to return to theirs country. Crew said that the staff had a very good attitude,so kind of agent. I am the crew supervisor of the crew management company. Thank you very much to ARK.
I'm SUPV Thomas. This visit to China went smoothly. Agent BEN, who accompanied me to visit several ships at midnight, he is always on time ,He told me the ETB immediately when I arrival and sent me to the airport for check-in. It was a very tiring but pleasant work journeyhe is very good person.Thanks for BEN and ARK.
I am a BSN. When I was sick, the agent urgently arranged for me to get off the ship for medical treatment. He has been with me in the hospital. He has never returned home. He also constantly enlightened me, helped me, bought me daily necessities and food, and let me Video to my wife Video, this is the first time I met such a good agent, I will never forget it in my life of ARK and Their‘s agent.
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